Improving your home can be expensive and complicated at the best of times, but when you have not properly looked into the contractor you are hiring you could be left high and dry, facing severe financial losses.
Don’t gamble and choose a contractor on hearsay alone, use the Consumer Protection Association to find an approved firm to carry out improvements to your property.
The CPA was established to fulfill two functions: to assist in the elimination of unscrupulous trades from the home improvement market and to protect the consumer by regulating and raising standards of operation.
Each and every CPA member is thoroughly checked and approved to ensure they meet the exacting standards of best practices within their chosen trade. Only then are they eligible to join the CPA membership scheme that requires them to display consistent craftsmanship and excellent customer service.
An Insurance Backed Guarantee (IBG) is valuable protection in the unlikely event of the Consumer Protection Association member ceasing to trade due to liquidation or bankruptcy. The guarantee given by the CPA installing company is valid the whole time they are trading and so any defects should be corrected by them.
The whole installation carries our comprehensive guarantee covering installation, building work, PVCU finish, ironmongery, glass units, roof glazing, in-fill panels and letter boxes.
Our comprehensive guarantee comes complete with a 20 YEAR DURABILITY GUARANTEE against discolouring and corrosion of our white finish Deceuninck PVCU window and door sections/profiles
In additional to our standard Lifestyle guarantee we also offer an independent guarantee that is insurance backed for 10 years by the ‘THE CONSUMER PROTECTION ASSOCIATION’. The Consumer Protection Association has been established since 1993 and is recognised to offer the best guarantees in the home improvement industry. We have been awarded the Consumer Protection Association’s “CUSTOMER CARE AWARD” for achieving 100% satisfied customers. These surveys include conservatory, windows, doors and roofline installations. To confirm our company’s licence the CPA helpline is available during office hours; 01462 85 00 64. (Lifestyle Registration no:690).
The Deceuninck Group is active in more than 75 countries throughout the world. This gives the company access to investment and cutting-edge technologies that ensure it remains at the forefront of product innovation. Our comprehensive guarantee comes complete with a 20 YEAR DURABILITY GUARANTEE against discolouring and corrosion of our white finish Deceuninck PVCU window and door sections/profiles. Our family has had over 25 years’ experience with Deceuninck PVCU profiles so we can make this pledge with confidence through personal experience.,